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Parent of student may pursue business litigation re SAT kit fees

Many  California high school juniors and seniors will be taking SATs this year as they prepare for post secondary education. Such tests can be quite expensive, especially if a particular student takes the exams more than once, which is often the case when a student hopes to improve his or her score. One mother recently lamented that a company selling SAT kits charged her credit card without permission for more than $200. The situation may wind up leading to business litigation.

The mother said her child signed up for a free trial of the kit while he was at school. She wasn't too worried since the company agreed not to charge any fees if the kit was returned within 30 days. The mother adhered to those terms but says her credit card was still charged for the full amount of the kit.

Most California parents would be concerned if their children's schools allowed outside salespeople and SAT kit companies to push products on students during school hours. In this particular situation, the mother thought it would all work out without much complication since there was a guarantee of no fees charged if the product was returned within the stipulated amount of time. Unfortunately, that was not the case.

An immediate step that can be taken regarding questionable charges on a credit card is to dispute the charge by contacting the credit card issuer. Beyond that, if a problem is not successfully resolved in an acceptable amount of time, a credit card holder can consult with an attorney to determine whether business litigation is a viable option. An attorney can review a particular case and provide counsel and effective representation until the situation is satisfactorily resolved.

Source: fresnobee.com, "A family got charged hundreds for an SAT preparation kit even though they returned it", Blair Looney, Aug. 21, 2017

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