What consumer protection laws do businesses have to respect?
A prior post introduced the business law matter of unfair practices and unfair competition in business. In California and nationally, businesses have to abide by certain standards, even if violating the standards might make it easier to sell a product.
Ethics in business exist. Businesses are protected through unfair practices laws so that competitors can't rip off their ideas, but consumers are protected by the laws, too. The following are consumer protection laws that help regulate business and provide consumers' certain rights:
Food and drugs
Just about anything you eat or any drugs you take these days should have ample, detailed labeling on it. Food and drug manufacturers are required to list information such as ingredients and any possible safety threats a product might pose to consumers.
Different products will have different warranties. Some will advertise and promise right on the box that a 2-year warranty, for example, is associated with the product. The simplest promise of any product is that it should deliver the service it is supposed to deliver. Any product should fit that bill, even if there is no specified warranty advertised on the box.
Buying a new car is a purchase, but it can feel like so much more. Getting a new car can be a life event. When the automobile one put so much excitement and money into has a substantial defect, it is no surprise consumers are disheartened. Lemon laws protect these consumers by holding car manufacturers responsible should a vehicle remain defective after reasonable repair attempts.
In business, there are bottom lines, there is small print, and there are gray areas. Basically, matters can get complicated, heated and expensive. When a business or consumer is faced with the prospect of litigation, the gray areas might become clearer through the help of a trusted business litigation lawyer.